Release note 05.18.20

Disabling of inactive user accounts

As a part of the ongoing effort on maximizing the security on Cavatica, we have started identifying inactive user accounts, which will be temporarily disabled in the upcoming period. This procedure is in line with recommendations and best practices for additional data security and prevention of unauthorized access to the system.

User accounts that will be labelled as inactive are those that haven't logged in to Cavatica or used the API in 90 days. Prior to temporarily disabling inactive accounts, notification emails will be sent out to account owners, inviting them to log in to Cavatica if they want to keep their accounts active. Accounts that do get disabled will not be removed and data associated with them will remain on Cavatica. They can be re-enabled at any time by emailing our Support Team at [email protected].

Finally, please note that this process will be continuous. This means that account inactivity will be constantly monitored and the procedure of sending notifications and disabling user accounts will be automatically carried out for any account that reaches the specified period of inactivity.

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